To return your DirecTV equipment, you can follow these steps:
1. Find the Nearest UPS Store or FedEx Location:
DirecTV partners with UPS and FedEx for equipment returns. You can drop off your equipment at a participating UPS Store or FedEx location. To find the nearest store, visit the DirecTV website and use their return tool to locate a drop-off point.
2. Return Via Mail:
If you’re unable to drop it off in person, you can also return the equipment via mail. DirecTV will provide you with a return label (either through their website or customer service). Make sure to securely pack your equipment, print the return label, and ship it to the designated address.
3. Return in Person to a DirecTV Store:
Some areas have DirecTV retail locations or authorized retailers where you can return equipment. Use the DirecTV store locator on their website to find one near you.
4. Return Equipment by Calling Customer Support:
If you need assistance with returning the equipment or want to schedule a return, you can contact DirecTV customer support at 1-800-531-5000. They can guide you through the return process and provide any necessary shipping labels.
Make sure to return all the equipment that was part of your service package, such as receivers, remotes, power cords, and any other accessories. Keep your tracking number and any receipts as proof of return.
