How do I know which Arlo camera I have?
When you purchase an Arlo camera, it’s essential to identify the specific model you have to ensure compatibility with accessories and software updates. Here are some steps to help you determine which Arlo camera you own:
1. Examine the Camera Label: Most Arlo cameras have a label on the bottom or back that includes the model number. This number is typically a combination of letters and numbers, such as “Arlo Pro 2” or “Arlo Q”.
2. Check the Packaging: If you still have the original packaging, the model number should be printed on it. This is the most straightforward method to identify your camera.
3. Look for Physical Features: Different Arlo camera models have distinct physical features. For example, the Arlo Pro 2 has a distinct dome shape, while the Arlo Q is more compact and cube-like. Physical features can give you a clue about the model.
4. Access the Arlo App: If you have installed the Arlo app on your smartphone or tablet, you can check the camera details within the app. Open the app, go to the camera settings, and look for the model number there.
5. Consult the User Manual: The user manual that came with your camera should have the model number listed. If you still have the manual, it’s a quick reference to find the model number.
6. Contact Arlo Support: If you can’t find the model number using the above methods, reach out to Arlo support. They can help you identify the camera model by asking a few questions about its features and design.
Knowing your Arlo camera model is crucial for several reasons:
– Compatibility: Ensuring that your camera is compatible with the accessories and software you plan to use.
– Updates: Receiving the latest firmware updates to improve performance and security.
– Support: If you encounter any issues, having the model number allows Arlo support to provide accurate assistance.
Remember, the model number is your key to unlocking the full potential of your Arlo camera. Take a moment to identify it and keep the information handy for future reference.
