To get a new remote from DirecTV, you can follow these steps:
1. Order Online:
– Visit the DirecTV website and log in to your account.
– Navigate to the “Support” or “Equipment” section.
– Look for options related to replacement equipment or remotes. You should be able to order a replacement remote directly from the website.
2. Call DirecTV Customer Service:
– Dial 1-800-531-5000 to speak with a customer service representative.
– Explain that you need a replacement remote. They will guide you through the process and may offer to ship you a new one.
3. Visit a DirecTV Retailer or Authorized Store:
– If there’s a nearby DirecTV authorized retailer or electronics store, you can check if they sell replacement remotes. You may need to bring your account information.
4. Check with a Third-Party Retailer:
– If you’re unable to get one directly from DirecTV, you can also check third-party retailers like Amazon, Best Buy, or Walmart. Just make sure to buy the correct remote model compatible with your DirecTV system.
Once you have the new remote, follow the pairing instructions that come with it to sync it to your receiver.
