How to Factory Reset Your Vivint Doorbell Camera- A Step-by-Step Guide

How to Reset Vivint Doorbell Camera

In today’s fast-paced world, home security systems have become an essential part of our lives. Among these systems, the Vivint doorbell camera stands out for its advanced features and user-friendly interface. However, just like any other electronic device, it may encounter issues that require a reset. In this article, we will guide you through the process of resetting your Vivint doorbell camera, ensuring that it is up and running smoothly in no time.

Step 1: Power Off the Camera

The first step in resetting your Vivint doorbell camera is to power it off. This can be done by unplugging the camera from its power source or turning off the switch if it has one. Make sure the camera is completely powered down before proceeding to the next step.

Step 2: Remove the Camera from the Chime

Next, disconnect the camera from the chime. This is important because it ensures that the camera is not receiving any power or signals from the chime during the reset process. Locate the connection between the camera and the chime, and gently pull them apart.

Step 3: Power On the Camera

After disconnecting the camera from the chime, it’s time to power it back on. Reconnect the camera to its power source or turn on the switch if it has one. Wait for a few seconds for the camera to boot up and establish a connection with the Wi-Fi network.

Step 4: Reset the Camera via the App

Open the Vivint app on your smartphone or tablet. Log in to your account and navigate to the ‘Settings’ or ‘Device Management’ section. Look for the ‘Reset’ option and tap on it. The app will guide you through the process, which typically involves confirming the reset and waiting for the camera to restart.

Step 5: Reconnect the Camera to the Chime

Once the camera has restarted, reconnect it to the chime. This will restore the audio and video signals between the two devices. Make sure the connections are secure and tight.

Step 6: Verify the Camera is Working

After reconnecting the camera to the chime, it’s essential to verify that it is working correctly. Press the doorbell button and observe if the camera starts recording and streaming the video feed. If everything is functioning as expected, you have successfully reset your Vivint doorbell camera.

Conclusion

Resetting your Vivint doorbell camera is a straightforward process that can help resolve various issues, such as connectivity problems or software glitches. By following the steps outlined in this article, you can ensure that your camera is back up and running in no time. For any further assistance or troubleshooting, don’t hesitate to contact Vivint’s customer support team.