To get out of your DIRECTV contract, you have a few options. Here are the most common methods:
1. Cancel During the 30-Day Trial Period:
– If you’re still within the 30-day window after signing up for DIRECTV, you can cancel without paying any early termination fees (ETF). Make sure to return all equipment to avoid extra charges.
2. Early Termination Fee (ETF):
– If you’re outside the 30-day period and under a contract, you will likely face an ETF. The fee depends on how much time is left in your contract and can range from $20 to $480.
– You can try negotiating with DIRECTV to reduce or waive this fee, especially if you have a valid reason for cancellation, such as moving to an area where service is unavailable.
3. Move to an Area Where DIRECTV Service Isn’t Available:
– If you’re moving to a location where DIRECTV service isn’t available, you can cancel the contract without paying the ETF. You may need to provide proof of your new address.
4. Upgrade or Downgrade Your Service:
– Sometimes, if you’re unhappy with your service but still wish to stay with DIRECTV, they may offer to modify your plan (like downgrading to a lower-cost package) or let you out of the contract for a reduced fee.
5. Check for a Special Offer or Program:
– DIRECTV occasionally offers promotions or customer retention programs that may allow you to cancel or modify your contract. This could involve reduced fees or other perks.
6. Transfer Your Account:
– In some cases, you may be able to transfer your account to someone else who is willing to take over your contract. This could be a good option to avoid the cancellation fee.
Before proceeding, be sure to read your contract carefully for any clauses regarding early termination and fees. Additionally, contact DIRECTV’s customer service to discuss your options.
