To cancel your DIRECTV streaming service, follow these steps:
1. Log In to Your Account:
– Visit the DIRECTV website (www.directv.com).
– Log in using your account credentials.
2. Call DIRECTV Customer Support:
– DIRECTV requires you to call customer service to process your cancellation request.
– Dial 1-800-531-5000 (or the appropriate number for your region) to speak with a representative.
3. Verify Your Identity:
– Be prepared to verify your account with details like your account number, name, address, or the last four digits of your Social Security number.
4. Request Cancellation:
– Inform the customer support representative that you want to cancel your DIRECTV streaming service. They may ask for a reason for cancellation, but you are not obligated to provide one.
5. Return Equipment (If Applicable):
– If you rented any equipment (like a receiver or streaming device), you will need to return it to avoid additional charges. The representative will provide instructions for returning equipment.
6. Confirm Cancellation Details:
– Ask for a confirmation number and ensure you understand any final charges, such as early termination fees (if applicable) or prorated billing.
7. Check for Confirmation Email:
– Once the cancellation is processed, you should receive an email or a letter confirming your cancellation and any remaining balances.
8. Follow Up:
– Keep an eye on your bank or credit card statements to ensure no further charges are made. If you see any unexpected charges, contact DIRECTV customer support immediately.
By following these steps, you can successfully cancel your DIRECTV streaming service.
